ClipQC Privacy Policy

1.1 Information You Provide to Us

Account Information

• Name
• Email address
• Password (encrypted)
• Profile photo
• Role/Title

Workspace Information

• Workspace name
• Workspace logo
• Team member profiles
• Billing details (payment method is handled by our payment processor)

Content You Create

When using ClipQC, you may upload or record:

• Screen recordings
• Video clips
• Audio notes
• Text notes
• Project names and descriptions
• ClipTasks, labels, statuses, and workflows
• Comments and mentions

This content is encrypted and stored securely.

Payment Information

Payment data is processed by trusted third-party providers (Stripe, Paystack, etc.). We do not store your full payment card details.

1.2 Information We Collect Automatically

Device & Technical Information

• Device type (mobile, desktop, tablet)
• OS version
• Browser type/version
• IP address
• App version
• Crash logs & diagnostics

Usage Information

• Features you use
• Recordings created
• Projects created
• Buttons clicked
• Time spent on sections
• Interaction data (non-personal)

Cookies and Tracking

We use:

• Necessary cookies
• Functionality cookies
• Analytics cookies
• Local storage for session preferences

1.3 Information from Integrations

When you choose to connect third-party apps (e.g., Slack, Notion, Jira, GitHub):

• We only access the data necessary for that integration
• You can disconnect integrations at any time

Examples of integration data:

• Team info (Slack)
• Project details (Jira)
• Repo issues (GitHub)

We never access private content unless explicitly permitted.

2. How We Use Your Information

We use your information to:

2.1 Provide the Service

• Create and manage your account
• Store and process your recordings
• Sync your ClipTasks across devices
• Maintain project workflows

2.2 Improve & Personalize the Experience

• Generate AI summaries, or insights
• Recommend workflows and templates
• Improve task suggestions

2.3 Communicate with You

• Send onboarding emails
• Notify you about assigned ClipTasks
• Inform you about updates or changes

2.4 Ensure Safety and Compliance

• Detect abuse or misuse
• Monitor for fraudulent or harmful activity
• Comply with legal obligations

2.5 Analytics

• Understand how features are used
• Improve performance and reliability

We do NOT sell your personal information.

3. How We Share Information

We share information only in these situations:

3.1 With Your Team/Workspace

Depending on your workspace settings:

• Your name and email may be visible to teammates
• ClipTasks assigned to users may be shared
• Shared recordings may be visible to workspace members

You have control over what you share.

3.2 Service Providers

We use trusted vendors for:

• Cloud hosting
• Video processing
• Analytics
• Payment processing
• Notifications

All providers are bound by confidentiality agreements.

3.3 Legal Requirements

We may disclose information if required to:

• Comply with a lawful request
• Protect our users
• Enforce our Terms of Service

4. How We Protect Your Information

Your security is a top priority.

We use:

• End-to-end encryption for recordings in transit
• Encryption at rest for all stored content
• Secure key management
• Role-based access control for internal staff
• Regular security audits
• 2FA (coming soon)
• Secure cloud infrastructure

We never access your recordings unless:

1. You give explicit permission
2. It is necessary for troubleshooting and you authorize it

5. Your Rights and Choices

Depending on your location, you may have the right to:

• Access your data
• Correct your information
• Delete your account
• Request export of your data
• Limit certain processing
• Withdraw integration permissions
• Opt out of marketing emails

You can manage your privacy settings directly in the app.

6. Data Retention

We retain your information only as long as:

• Your account is active
• You have content stored
• Required for legal or business purposes

You can request deletion at any time.

7. International Data Transfers

We may process and store data in:

• The United States
• The EU
• Other global cloud regions

All transfers comply with:

• GDPR
• Standard Contractual Clauses
• Other applicable laws

8. Children's Privacy

ClipQC is not intended for individuals under 16 years old.

We do not knowingly collect data from children.

9. Third-Party Websites

Our website may link to other websites or platforms.

We are not responsible for their content or practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

If we make significant changes, we will notify you via:

• Email
• In-app alert
• Updated date on this page

11. Contact Us

If you have any questions or requests:

ClipQC Team
Email: support@clipqc.com
Website: www.clipqc.com